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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanya Hollie

July 4, 2026

5  out of  5
rating by Tanya Hollie
"had an amazing experience working with Carl Murray Jr. at State Farm. Not only did I receive a thoughtful follow-up call to make sure all my information was absolutely correct, but the team member who assisted me truly listened to exactly what I wanted. Unlike some insurance agents who try to sneak in unwanted coverages that you have to go back and take off later, they didn’t add any sneaky upsells or pressure me into anything extra. I truly appreciate the honesty, respect, and great customer service, and I am looking forward to my future with this company!""
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Lori Hight

June 23, 2026

5  out of  5
rating by Lori Hight
"Everytime I have needed them they quickly get back to me. They are always nice, caring, professional, great listeners, and follow through quickly. Hi strongly recommend this State Farm agency."
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Wilma Russell

June 12, 2026

5  out of  5
rating by Wilma Russell
"It was a real pleasure working with Carl Malone’s State Farm team. I researched several companies before choosing State Farm. The information I received was straightforward and they fell into my price range on the first attempt. I had dealt with a insurance company for two years since relocating to NC , I complained about the raising rates and was told that was what the rates are, I announced I was move to another company, then they were able to bring the rates down. No time for games."
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Masuda Wardak

May 12, 2026

5  out of  5
rating by Masuda Wardak
"Cindy at State Farm was extremely helpful and made the whole process easy to understand. She took the time to explain everything clearly, answered all of our questions, and made sure we felt confident with our coverage options. Great customer service and very knowledgeable highly recommend working with her!"
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lawanda bradley

May 7, 2026

5  out of  5
rating by lawanda bradley
"Great customer service."
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Carla Turner

May 1, 2026

5  out of  5
rating by Carla Turner
"I had a Wonderful experience with this office. My agent, Cindy Young was very knowledgeable and helpful. I will recommend Carl Murray's State Farm Insurance Agency to everyone I come across. Very helpful with the Hardship of my Father's Death."
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Michelle Broaden

April 24, 2026

5  out of  5
rating by Michelle Broaden
"Very great experience I recommend they help me out. I got life insurance and it was worth it. They really looked out for me. Thank you, Sandy."
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Lawrence Clay

April 20, 2026

5  out of  5
rating by Lawrence Clay
"Great service"
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Sula Kamara

April 18, 2026

5  out of  5
rating by Sula Kamara
"Great service"
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Pamela Thompson

April 9, 2026

5  out of  5
rating by Pamela Thompson
"Enjoyed very much speaking with Chondra Artis she was very patient and knowledgeable"
We responded:
"Hi Pamela, thank you for your 5-star review! I’m glad Chondra could provide patient and knowledgeable guidance while helping with your vehicle insurance. We truly appreciate your trust and are always here if you need anything!"
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donna howard

April 9, 2026

5  out of  5
rating by donna howard
"Cindy is the greatest! Great customer service. Knowledgeable of all content areas and always going above and beyond to meet customer needs. Way to go Cindy Young!"
We responded:
"Thank you so much, Donna, for your kind words! We’re so glad to hear Cindy has been such a great help and continues to go above and beyond for you. We truly appreciate your trust in our office for your auto and mortgage insurance and are always here whenever you need anything!"
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Melisa Aguilar

April 7, 2026

5  out of  5
rating by Melisa Aguilar
"Just moved out of state and recently purchased a car so I was stressed about getting a lot of things done. Cindy Young was super helpful and sweet, everything was done quickly and smoothly. I appreciate all the help today!"
We responded:
"Thank you so much, Melisa, for your kind review! We’re so glad to hear Cindy was able to make everything quick, smooth, and stress-free during such a busy time for you. We really appreciate your trust in us for your auto and renters insurance and are always here whenever you need anything!"
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Mujtaba Mohammed

April 6, 2026

5  out of  5
rating by Mujtaba Mohammed
"Traci at Mr. Murray's local State Farm office is fantastic and super helpful! Thank you."
We responded:
"Thank you so much, Mujtaba, for the kind words! We’re glad to hear Traci was fantastic and super helpful—that means a lot. We appreciate your trust in our office and are always here whenever you need anything!"
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Jessica Tonai Jackson

March 31, 2026

5  out of  5
rating by Jessica Tonai Jackson
"Tracy was amazingly thorough! She knew exactly what she was doing and helped finalize my insurance policy in under 30 min. I was very impressed with her professionalism and am truly happy that I made the decision to contact this office. Thanks again, Tracy!"
We responded:
"Hi Jessica, thank you so much for your wonderful review! We’re thrilled to hear Tracy was able to help you so efficiently and that you had such a positive experience finalizing your policy. We truly appreciate your trust in our office and are always here if you need anything moving forward!"
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Alexia Gooden

March 26, 2026

5  out of  5
rating by Alexia Gooden
"Chandra is really great. She reaches out of something needs my attention & we were on the phone for hours trying to make sure my entire family is covered."
We responded:
"Thank you, Alexia! We’re so glad to hear Chandra took the time to make sure you and your family are fully covered. Her dedication and care truly make a difference. We appreciate you trusting us with your insurance needs!"
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t powell

March 25, 2026

5  out of  5
rating by t powell
"Cindy was awesome! She helped me get my policy back on track in such a timely manner. They have great rates and customer service. Ima stick beside them! Stay awesome"
We responded:
"Thank you so much for the awesome review, T! We’re thrilled Cindy could get your policy back on track quickly and that you’re happy with our rates and service. We truly appreciate your loyalty and look forward to continuing to support you with your insurance needs!"
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Tae Scott

March 23, 2026

5  out of  5
rating by Tae Scott
"Cindy was very polite and professional, I highly recommend!"
We responded:
"Thank you for the kind words, Tae! We’re glad to hear Cindy provided such polite and professional service. Your recommendation means a lot to us, and we’re always here to help with your insurance needs!"
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Shequita Fair

March 20, 2026

5  out of  5
rating by Shequita Fair
"This branch is top-tier—one of the best, if not the best State Farm locations around. They truly care about their customers and consistently provide great value for their services.

The team is very knowledgeable and takes the time to make sure you fully understand what you’re getting and how everything works, which I really appreciate.

I refer as many people as I can to this branch! Recently, I spoke with Ms. Cindy, and she was AMAZING!!!

Keep up the great work, guys!"
We responded:
"Thank you so much for your wonderful review, Shequita! We’re thrilled to hear that our branch and team, especially Cindy, made such a positive impression. It means a lot that you feel cared for and confident in your coverage—and that you’re spreading the word to others! We truly appreciate your trust and referrals and will keep striving to provide top-notch service every day."
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Elizabeth Vasquez

March 19, 2026

5  out of  5
rating by Elizabeth Vasquez
"They take great care of their customers. Them make sure they put there customers above and beyond."
We responded:
"Thank you so much for your kind words, Elizabeth! We’re thrilled to hear that our team takes great care of you and goes above and beyond. Your trust means a lot to us, and we’re always here to support your insurance needs!"
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Cyndi Marks

March 13, 2026

5  out of  5
rating by Cyndi Marks
"Traci has it going on. She knows her insurance. I needed an answer which was difficult for her. But she forged on & after many different attempts. Traci got my answer. She did not want let to me leave the conversation without it. I appreciate this excellence of work ethics Traci has. She was friendly yet professional. Employees like this confirm I made the right decision to go with Carl Murray & State Farm.
Thanks Traci for saving my butt with DMV !"
We responded:
"Thank you so much for the fantastic review, Cyndi! I’m thrilled to hear Traci was able to help you get the answers you needed and go above and beyond—especially with the DMV! We truly appreciate your trust in our team and are glad you’re happy with your experience at our State Farm office."
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Phil M.

March 12, 2026

5  out of  5
rating by Phil M.
"Straightforward process and a great quote. Thanks, Cindy!"
We responded:
"Thank you for the kind words, Phil! I’m glad to hear Cindy was able to make the process straightforward and provide a great quote. We truly appreciate you trusting us with your insurance needs!"
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Vonnie Yisrael

March 6, 2026

5  out of  5
rating by Vonnie Yisrael
"Carl Murray was a great agent to work with and very thorough and helpful."
We responded:
"Thank you so much for your kind words, Vonnie! I’m glad I could be thorough and helpful throughout your experience. I truly appreciate your trust and am always here if you need anything in the future!"
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Darrell Thurmond

March 3, 2026

5  out of  5
rating by Darrell Thurmond
"Fabulously fabulous., great choice in comparison to my previous home policy with nationwide insurance . Great friendly professional help. Cindy Young is fine example of customer service and help in obtaining the right choice for your insurance needs."
We responded:
"Thank you so much for the wonderful review, Darrell! I’m thrilled to hear Cindy was able to provide friendly, professional support and help you find the right coverage at a great price. We truly appreciate you trusting us with your home and auto insurance!"
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Lamont

March 3, 2026

5  out of  5
rating by Lamont
"Great place! Cindy Young is awesome! She is always helping me on the spot! Great agent and I truly recommend her for her services. She will take great care of you! I had a quote in a few minutes and had my policy in no time. Thank you Cindy Young for all your help!"
We responded:
"Hi Lamont! Thank you for your review! We’re so glad Cindy could assist you quickly and make the insurance process easy. We truly appreciate your recommendation and your trust in our team!"
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Timwitdamilli

March 2, 2026

5  out of  5
rating by Timwitdamilli
""I felt welcomed and greatly appreciated talking about coverage and insurance with Ms. Cindy and the rest of the staff. She is extremely knowledgable and regularly delivers clear, comprehensive information. When I contacted, overwhelmed and looking for meaningful solutions, she quickly addressed my worries and remedied my issues. This is the best State Farm in NC !"
We responded:
"Thank you for your kind review! We’re thrilled to hear that Cindy and our team were able to make you feel welcomed and provide clear, helpful guidance. Your feedback means a lot, and we truly appreciate your trust in our State Farm office!"